Privacy Policy & Data Protection

Effective Date: January 1, 2026 • Data Controller: APAC Support Solutions (apacsupport.com)

1. Scope and Global Privacy Alignment

APAC Support Solutions processes corporate contact and operational telemetry strictly in accordance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and the Australian Privacy Principles (APP).

2. Categories of Data Processed

• Business contact metadata (full name, corporate email address, organization title, and telephone number) provided during service inquiries or contractual onboarding.
• System telemetry, audit logs, and TLS session metadata required to maintain service reliability and prevent unauthorized access.

3. Data Retention & Subprocessors

Customer records are encrypted at rest (AES-256) and retained only for the duration of the active Master Services Agreement plus statutory audit periods. We never sell or broker personal data to third-party advertisers.

4. Data Subject Rights & DPO Contact

To exercise rights of access, rectification, erasure, or data portability, contact our Data Protection Officer at privacy@apacsupport.com or write to Level 28, Marina Bay Financial Centre Tower 2, 10 Marina Boulevard, Singapore 018983.